York Castle Museum

Accessibility

Parking

Cars can drop off disabled visitors at the main entrance to the gallery. For car park information see our How to Find Us page.

Disabled Access

We have a platform lift allowing access to our upstairs galleries.

Gallery building

There is a ramp to the front entrance with a handrail and the ground floor is fully accessible.

There are handrails on the stairs and seating is available on both floors.

Large print versions of the labels around the gallery are available.

Toilets

There is one disabled toilet with baby changing facilities on the ground floor.

Shop

The shop is fully accessible.

Cafe

The cafe is fully accessible. It is self-service with a low-level counter, but table service can be requested for wheelchair users.

Help

If you would like to make special arrangements for your gallery visit, please contact us and we will be happy to help.